Shipping
1. How long does shipping take?
- Standard Shipping – approximately 1 week
- Expedited Shipping – 2 business days
- Priority Shipping – 1 business days
2. What shipping rates do you offer?
- Standard Shipping – $5.95
- Expedited Shipping – $12.95
- Priority Shipping – $19.95
We also offer free standard shipping on all orders above $35.
3. Do you offer international shipment options?
- Unfortunately at the moment we don’t offer international shipments
4. How do I get the free shipping option?
- If your shopping cart is above $35 you will get the option of free standard shipping when you start your checkout process
Coupons and Discounts
1. How do I apply my coupon
- When you start your checkout process you will find a box where you can apply your discount. Just put the code in the discount box, click the apply button and your shopping cart will automatically re-calculate. You can apply the coupon anytime before you complete your order.
Quality
1. Are your products tested for purity and quality?
- Absolutely. All our supplements are rigorously third party tested to guarantee quality and ensure purity and potency.
2. Is your lab registered with the FDA?
- Yes. We use only the best and highest quality, scientifically tested ingredients, and all of our products are manufactured in the USA in an FDA-registered, state-of-the-art facility under the strict adherence to good manufacturing practices (GMPs).
3. Does this bottle have an inner seal?
- Yes, the bottle has 3 layers of protection: an inner seal, a very tightly pressed lid and an outer neck seal around the lid
Other questions
1. Can your products be found over the counter in local stores?
- Unfortunately, no. Instead, we have chosen to make all of our supplements available only online through our secure server or through our exclusive store on Amazon.com. In this way we can give you the personal attention you need and provide answers to your questions by someone who really knows our supplements and not a store clerk who handles the sales of thousands of items. We sell directly to you to make sure you get the real product, not some knock-off, copy, or counterfeit product.
2. Does the money back guarantee really work?
- Absolutely. If you don’t like the product we will refund your money. No questions asked
3. Do you have more questions?
- If you can’t find the answer you can also contact us at cs@elixirlabs.us